Healthcare market intelligence for health systems, ambulatory providers, life sciences, and health plans. 300 million patient journeys. 2.9 million practitioners. Negotiated rate data for every service at every location. Oria. SimilarityIndex®. Workbench. The data is exceptional — operational intelligence is what makes it scale.
Trilliant Health's CEO Hal Andrews publishes Counterpoint — strategic commentary on healthcare's negative-sum game. The thesis is clear: evidence-based strategy determines winners. Trilliant delivers that evidence to health systems, ambulatory providers, life sciences firms, and health plans across four verticals and eight use cases. The opportunity is what happens between the insight and the action — the sales motion, the client onboarding, the subscriber engagement, the content distribution, the partner activation across four completely different buyer types. That's where intelligent agents operate.
Trilliant Health's edge is data — 300 million patient journeys, 2.9 million practitioners, and price transparency across every service at every location. Operational intelligence doesn't touch the platform. It handles everything around it — the four-vertical sales motion, subscriber activation, content distribution, and churn prevention.
Three operational pillars. Every agent is purpose-built for Trilliant Health's actual workflows — across four client verticals (Health Systems, Ambulatory Providers, Life Sciences, Health Plans), eight use cases, three data pipelines, and five product access points. Oria answers questions about hospital prices. Agents handle everything else.
Trilliant Health already delivers exceptional market intelligence. Operational intelligence is the next layer — giving the team the capacity to run four distinct sales motions, activate subscribers faster, distribute research at scale, and retain clients systematically.
Four buyer verticals — health systems, ambulatory, life sciences, health plans — each require distinct outreach, messaging, and use-case framing. Running four motions manually taxes any sales team.
Free account signups on Market Explorer, Provider Directory, and Demand Forecast signal genuine intent. Converting that intent to paid depends on the right sequence at the right behavioral moment.
Counterpoint, Service Line Reports, and the Field Guide create readership. Readership without systematic engagement tracking rarely converts to pipeline at its full potential.
Demo prep for each vertical requires pulling use case materials, market-specific data, and benchmarking examples — time that compounds across every new prospect meeting.
Subscriber relationships across four verticals live in individual rep inboxes — not always visible to the full CS team until an account is already at risk.
Renewal risk in multi-vertical SaaS is most recoverable at 60–90 days before expiration — not when an account is already disengaged or mid-cancellation.
Oria generates high-intent behavioral data from free users querying hospital prices. Without a systematic conversion path, that intent goes unacted on.
Four parallel outreach motions run simultaneously — health systems, ambulatory, life sciences, and health plans each receive vertical-specific sequences without four separate teams running them.
Free account behavior monitored continuously — the right conversion sequence fires when a user's engagement signals readiness, not when a rep remembers to follow up.
Counterpoint, Service Line Report, and Field Guide engagement tracked by reader — warm readers identified and routed to the sales team as qualified leads, not anonymous traffic.
Churn risk surfaced 60–90 days before renewal — at-risk accounts re-engaged automatically, renewal conversations prepared with full usage history.
Oria usage monitored as a sales signal — high-intent free users routed into Rate Benchmarking and Price Transparency product conversations automatically.
Product ladder ceiling-hitters identified proactively — clients approaching the limits of their current tier receive an upgrade conversation before they start looking elsewhere.
Account intelligence centralized — every subscriber across all four verticals visible to the full CS and sales team, not siloed in individual rep inboxes.
Real-time visibility across Trilliant Health's four client verticals — subscriber pipeline, conversion funnel, Workbench usage, content engagement, and renewal health — in one operational view.
Every health intelligence company is different — different go-to-market motion, different product mix, different client verticals, different tech stack. Before we scope anything, we need to understand how Trilliant's operation actually runs. The assessment takes under 12 minutes. What comes back is a fully customized deployment blueprint built around Trilliant specifically.
What your blueprint includes: A custom 14-agent architecture mapped to Trilliant's four client verticals and eight use cases. A prioritized deployment sequence based on where your team is losing the most time right now. Integration requirements for your specific PM software stack. A realistic timeline from kickoff to first agents live across Trilliant's sales and CS workflows.
Once Trilliant decides to move forward, here's what deployment looks like — built around the team's workflow, not ours. No disruption to active sales or CS operations. Agents run alongside the team from day one.
One 90-minute session with Trilliant's sales, CS, and marketing leads. We document the full GTM motion across all four verticals, CRM and marketing stack, subscriber onboarding flow, content distribution process, and where team bandwidth is most constrained. One meeting. No ongoing time commitment during the build.
TFSF engineers design all 14 agents, define data flows, and map every integration point to Trilliant's CRM, marketing, and subscriber data stack. Trilliant's team reviews and approves the full architecture before a single line of code is written.
All 14 agents built using Trilliant's actual vertical messaging, use case library, subscriber segments, and content archive. Full sandboxed testing before anything touches live subscriber data or the active sales pipeline.
The two agents flagged as highest priority in the assessment go live first. Validate every output against Trilliant's quality standard. Refine before full rollout to all four verticals.
Separate sessions for sales, CS, and content teams — each built around the agents their role uses. Multi-Vertical Outreach and Proposal Prep for sales. Onboarding and Retention for CS. Research Distribution and Counterpoint for content. Half a day per group, hands-on.
All 14 agents live across Trilliant's four client verticals. TFSF monitors performance and optimizes continuously. Quarterly strategy sessions ensure agents evolve as the product line expands and new client verticals open up.
Complete Trilliant's Operational Assessment — 25 questions, under 12 minutes. No commitment. Your custom proposal arrives within 24 hours.